IT Documentation - always complete and up-to-date
Based on a regular inventory, Docusnap automatically creates and updates reports, maps and diagrams. In this way, you always have an up-to-date overview of your software and hardware - whether physical, virtual or in the cloud.
A complete overview of your IT network
Docusnap automatically provides you with the most important information in over 200 ready-made maps, reports and evaluations, such as network maps, software overviews, hardware and mailbox storage reports.
Templates make it easier for you to create
Use helpful templates when creating concepts, such as emergency maps or operating manuals. Link all information and maps inventoried by Docusnap to these concepts and have them automatically updated and exported.
Time-controlled dispatch and export
All evaluations can be exported in a variety of formats, such as HTML, Visio, Excel etc. - regardless of whether they are maps, standard reports or individually created concepts. Filing on shares or sending by e-mail can be easily automated on a time-controlled basis.
Automatically generated maps always remain up-to-date
Docusnap's automatically generated maps provide a visual overview of the entire IT infrastructure. They show critical relationships and allow easy identification of vulnerabilities and bottlenecks. Exporting to HTML or Microsoft Visio file format gives you maximum flexibility and allows you to share the maps with others. A few examples of maps automatically generated by Docusnap are:
Network map
Layer 3 routing map
Communication map
![Graphic cost reduction](https://cdn.prod.website-files.com/65f32d90a6b30954b38df6a3/66cd85461a44bc9157084044_DS-Graphic_cost-reduction_1000x1000px.webp)
![graphic it documentation reports](https://cdn.prod.website-files.com/65f32d90a6b30954b38df6a3/66cc3b182c16cb913f63eb03_DS-Graphic_it-documentation_Reports_1000x1000px.webp)
The right analysis for every requirement
Docusnap offers over 200 automatically generated reports that enable a comprehensive and detailed analysis of the IT environment. These standard reports provide valuable information and insights to optimize the IT infrastructure and identify potential weaknesses. They also provide optimal support for audits and certifications and cover the following areas, among others:
System reports
License evaluations
Safety reports
Display IT relationships graphically
An IT environment is made up of countless components that build on or depend on each other according to certain rules. With Docusnap, these dependencies can be displayed graphically in the form of diagrams. This allows dependencies to be quickly identified and impact analyses to be carried out.
Quickly recognize business IT dependencies
Carrying out impact analyses
Basis for planning future network strategies
![](https://cdn.prod.website-files.com/65f32d90a6b30954b38df6a3/66853e22fca75909dd0d4792_DS-Grafik_IT-Beziehungen_1000x1000px.webp)
IT documentation with the Docusnap software
With Docusnap, you can create perfect and up-to-date IT documentation in just a few steps. The software automatically and recurrently inventories your entire IT network and generates interactive IT documentation from this data. Discover how you can get a simple overview of the recorded systems using reports and how you can always keep track of your IT environment with automatically generated plans.
Create IT contingency plans and operating manuals
Docusnap offers comprehensive support for the creation of IT concepts. The data inventoried by Docusnap, as well as plans and diagrams, can be easily inserted into the concepts via drag & drop. This data is dynamic and can be updated automatically using scheduling. As a result, these concepts are always up to date, which is crucial for organization and compliance.a few examples of IT concepts in Docusnap are:
IT contingency plans
Operating manuals
Restart plans
![graphic it concepts](https://cdn.prod.website-files.com/65f32d90a6b30954b38df6a3/66cc3b185502f90e4356e404_DS-Graphic_it-concepts_1000x1000px.webp)
![Chart showing how to access IT documentation](https://cdn.prod.website-files.com/65f32d90a6b30954b38df6a3/6686d60a5bb0c6940f1aa4e6_DS-Grafik_Zugriffsmoeglichkeiten-IT-Dokumentation_1000x1000px.webp)
Access options for all scenarios
Docusnap offers access variants for a wide range of scenarios. In addition to the on-premises Docusnap server with full access for IT administrators, there are also several ways to access the extensive data, reports, plans, etc. online:
HTML documentation: offline, system-independent, can be used without a database
Web client: via the web browser, read-only, extensive user management
Docusnap365: Cloud variant, Saas solution
IT documentation in Docusnap
Experience automated IT Documentation with Docusnap
Automatically create plans, reports and diagrams for your IT infrastructure.
Over 5,000 satisfied customers worldwide
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IT Documentation FAQs
Yes, Docusnap creates detailed reports on current user permissions, including group memberships and access rights to various resources.
Yes, network maps created in Docusnap can be easily customized and regularly updated to immediately reflect changes in the network infrastructure.
Yes, Docusnap helps ensure compliance with license agreements by generating reports on current usage and inventory of software licenses.
Docusnap includes its own concept editor, which can be used to create your own documents, such as IT contingency plans. The information stored in Docusnap can be easily integrated into the concepts via drag & drop.
Docusnap can capture a variety of network information, including IP addresses, subnets, device information, connection status and topologies.
The inventory frequency can be determined individually, but regular performance, e.g. weekly or monthly, is recommended in order to always have up-to-date data.
Yes, the inventory modules can be adapted to the specific needs of the company, e.g. by filtering certain data or adjusting the scan intervals.
The discovery function can be started manually as required or carried out automatically at regular intervals (e.g. monthly or quarterly).
Docusnap uses standard protocols such as WMI, SSH or SNMP to capture IT assets and their configuration data.
Yes, Docusnap creates over 200 reports, plans and evaluations based on the automatically inventoried data.
Docusnap helps to overcome challenges such as network bandwidth, different IT infrastructures and security settings through flexible configuration options.
The update frequency can be set individually; however, regular updates are recommended in order to always have up-to-date maps.
They always provide up-to-date and accurate representations of the IT environment, facilitate the management of changes, improve decision-making and are indispensable aids in IT emergencies.
Yes, Docusnap allows customization and personalization of reports to meet specific requirements and company standards.
The data is recorded by automatic inventory processes using protocols such as WMI, SSH and SNMP and linked in the system. In addition, connections can also be documented manually.
Yes, information can be exported in various formats such as PDF, Excel, Word and HTML.
The data is collected automatically by scanning the IT environment, including Active Directory, file servers and other relevant systems.
Yes, Docusnap can identify potential weaknesses and optimization needs in the IT infrastructure by analyzing the collected data.
Details of the connections, devices involved, protocols used, ports and possible bottlenecks or misconfigurations are displayed.
The data is recorded by automatic inventory processes using protocols such as WMI, SSH and SNMP and linked in the system. In addition, connections can also be documented manually.
Details of devices, their locations, cabling, connections and physical arrangements within data centers, server rooms or offices are shown.
Details of license types, numbers, usage and expiration dates are displayed to provide a comprehensive license overview.
By tracking changes, the history function can help to identify the cause of problems and narrow down the time period of the changes.
The inventory data is automatically recorded through regular scans and inventories and integrated into the CMDB.
Docusnap automatically inventories many IT assets such as servers, workstations and SNMP devices. However, there are also assets that Docusnap cannot record independently. These can be quickly added manually using simple input masks.
Yes, user rights can be assigned granularly per client so that only authorized users have access to the respective data and functions.
It improves transparency, supports adherence to compliance requirements, facilitates audits and optimizes the planning and management of IT resources.
Custom reports can be created using the integrated report designer, which allows you to customize layouts, filters and data sources.
The corporate design can be applied to all IT documentation by using custom templates that match the company branding.
Yes, Docusnap allows you to create and save your own templates for reports and documentation to meet company-specific requirements.
Yes, administrators can assign users individual access rights to specific modules and data in order to meet security and data protection requirements.
Yes, users can change the language settings at any time to use the software in another available language. The software must be restarted after the changeover.
Docusnap supports various data formats for export, including CSV, XLSX, PDF and HTML, to enable flexible further processing of the data.
Ja, Docusnap bietet Funktionen zum Importieren von Daten aus verschiedenen Quellen wie CSV-Dateien und Datenbanken, um bestehende Informationen nahtlos zu integrieren.
No, no SQL knowledge is required. An intuitive wizard supports the creation process and makes it easy to select the required information from the Docusnap data structure.
Docusnap365 also offers the integration of Zapier and Powerautomate.
Docusnap enables accurate tracking and monitoring of IT resources, allowing IT managers to better track costs, avoid budget overruns and optimize financial resources.
Docusnap enables the identification and documentation of vulnerabilities in the IT infrastructure so that IT security officers can take targeted measures to minimize risks.
Docusnap supports IT administrators in recording and managing software licenses, which helps to avoid license violations and unnecessary costs.
Docusnap provides valuable insights and data on IT infrastructure to help IT service providers plan and implement IT projects and optimize project execution.
Docusnap provides valuable insights into the use and utilization of IT resources, helping educational institutions to plan and use their IT infrastructure optimally.
Docusnap provides valuable insights into the use and utilization of IT resources, helping financial institutions to plan and use their IT infrastructure optimally.
Docusnap provides valuable insights into the use and utilization of IT resources, helping healthcare facilities to plan and use their IT infrastructure optimally.
Docusnap provides valuable insights into the use and utilization of IT resources, helping industrial companies to plan and use their IT infrastructure optimally.
Docusnap provides valuable insights into the use and utilization of IT resources, which helps public institutions to plan and use their IT infrastructure optimally.
Yes, Docusnap provides detailed documentation and recovery plans to help IT teams recover systems quickly and efficiently and minimize downtime.
The network plans created with Docusnap show detailed information about devices, connections, IP addresses, VLANs and other relevant network components.
Docusnap provides detailed information about unused or unused licenses, allowing companies to optimize their license costs and avoid unnecessary expenses.
Through regular reporting and auditing of user permissions, Docusnap helps ensure that all access rights meet compliance and security requirements.
Yes, IT contingency plans in Docusnap can be automatically and regularly updated to reflect changes in the IT infrastructure or new threats in a timely manner.
The frequency of updating the network information in Docusnap can be configured as required; regular scans can be performed automatically.
Docusnap records information such as device specifications, installed software, network configurations and user rights.
Yes, all recorded data is stored centrally in a database and can be retrieved and analyzed via the Docusnap interface.
The frequency can be set individually, e.g. daily, weekly or monthly, to ensure that the IT documentation is always up to date.
It provides a constantly updated overview of the IT landscape, supports the management and planning of IT resources and helps to identify security gaps.
The data is recorded by automatic inventory using protocols such as WMI, SSH and SNMP.
All collected data is stored in a central database that can be accessed by authorized users.
Yes, the automatically generated maps can subsequently be manually adapted and extended to meet specific requirements.
Yes, you can configure your own reports in Docusnap, which are then created and updated automatically and regularly.
Yes, the concepts can be customized to meet specific requirements and company guidelines.
The visualization makes it easier to understand the entire IT environment, supports troubleshooting and decision-making and improves IT security.
Yes, Docusnap offers mobile access options via web-based interfaces so that users can access important information on the move. Alternatively, there is also a cloud-based version called Docusnap365.
By analyzing current usage and capacities, Docusnap supports the effective planning and allocation of IT resources.
Yes, the results can be exported in various formats such as PDF, Excel and Word for easy further processing and sharing.
It helps with troubleshooting, optimizes change management, improves security analysis and supports the planning and management of the IT infrastructure.
It enables better error analysis, optimizes network security, improves performance monitoring and supports network planning.
License management helps to ensure compliance, optimize costs, avoid over- or under-licensing and prepare for audits.
Docusnap enables the realistic visual representation of racks including their cabling. There are also detailed room and site plans. The information can also be output in hierarchical lists.
Yes, historical data can be exported and displayed in various report formats such as PDF, Excel and Word for easy analysis.
The update frequency can be configured individually, but the inventory is typically carried out regularly to ensure up-to-date data.
Storage in a CMDB enables central and structured management of all IT assets, improves transparency and supports error analysis and optimization.
Yes, the documentation can be customized and expanded to cover all relevant information depending on specific company requirements.
Multi-client capability enables cost-efficient management of multiple units, improves data security and facilitates central administration.
Yes, Docusnap allows you to add custom fields to capture additional information and accommodate specific data requirements.
Yes, user rights and roles can be customized in detail to ensure that users can only access the functions and data relevant to them.
Yes, reports and documentation can be created and displayed in the supported languages.
No, Docusnap has its own rights and role management for security reasons.
Data is usually imported from other IT management tools via CSV files, which are supported by Docusnap.
Yes, Docusnap offers features to import data from various sources such as CSV files and databases to seamlessly integrate existing information.
For further processing, the Docusnap Connect packages can be exported directly to another SQL or MySQL database. In addition, storage and time-controlled sending via e-mail as an XML, CSV or Excel file is also possible.
Docusnap ensures transparency and a common database, which means that all team members are on the same page and can work together more effectively.
Yes, Docusnap provides detailed insight into the IT infrastructure, allowing IT administrators to identify problems faster and fix them more efficiently.
Yes, Docusnap provides a comprehensive overview of user rights and access permissions, allowing IT security officers to quickly identify and resolve unauthorized access.
Yes, Docusnap offers security analysis features that help IT service providers identify and fix potential vulnerabilities in their customers' IT systems.
Yes, Docusnap provides comprehensive security analytics and reports that help financial institutions identify security gaps and take appropriate action to improve IT security.
Yes, Docusnap provides comprehensive security analytics and reports that help healthcare organizations identify security gaps and take appropriate action to improve IT security.
Yes, Docusnap provides comprehensive security analysis and reports that help educational institutions identify security gaps and take appropriate action to improve IT security.
Yes, Docusnap offers comprehensive security analyses and reports that help industrial companies to identify security gaps and take appropriate measures to improve IT security.
Yes, Docusnap provides comprehensive security analysis and reports that help public organizations identify security vulnerabilities and take appropriate action to improve IT security.
Yes, with its detailed and up-to-date network maps, Docusnap makes it easier to identify and fix network problems by providing a clear overview of the structure and connections.
Yes, Docusnap breaks down the complete authorization inheritance, which makes it easier to track and check effective user rights.
Docusnap enables continuous monitoring and adjustment of the disaster recovery plan through regular updates and reports that respond to changing circumstances and new threats.
Yes, Docusnap allows you to manage license agreements and terms, including reminders on expiration dates to take timely action to renew or terminate.
An IT contingency plan created with Docusnap contains detailed information about systems, applications, databases, network connections and recovery steps.
Yes, Docusnap offers powerful visualization tools that allow you to display the collected network information in the form of plans and diagrams.
Yes, Docusnap supports the inventory of virtualized environments, including VMware and Hyper-V.
It saves time and resources, reduces errors caused by manual entries, ensures that IT documentation is always up to date and provides support for audits and compliance requirements.
Yes, the results can be exported in various formats such as PDF, Excel and Word for easy sharing and analysis.