Docusnap Customer Case Studies

AccorHotels Germany GmbH

In order to comply with very specific standards when securing credit card data as part of “PCI-DSS Compliance”, a software solution is being sought which can guarantee maximum data security at all times.

Arevipharma GmbH

The task is to optimally protect the IT of a company that operates in a high-security environment. The basis for this is an up-to-date and complete overview of the entire IT environment. Before using Docusnap, the IT team tried to do this by manually maintaining lists.

Asklepios Clinics Hamburg GmbH

It is of great importance for a hospital operator to have an overview of the entire IT infrastructure at all times. Since sensitive patient data is used in healthcare, a particularly high level of IT security must also be ensured by immediately identifying risks and taking appropriate measures.

Assitek Srl

As an IT system house, it is essential for the company to support the customers as well as possible. Therefore, a documentation as detailed as possible of the customers’ whole IT is necessary. With the help of Docusnap, this is now carried out in an automated and repetitive manner.

Bayerischer Landtag

To comprehensively document the IT network of the Bavarian State Parliament and clearly present distributed authorizations so that the individual factions in the IT infrastructure are strictly separated. Automation should also reduce the time burden on the IT department.

Carthago Reisemobilbau GmbH

By using Docusnap, monitoring the IT infrastructure is more efficient and easier. The software saved considerable time and resources, especially when training new IT employees.

Deutsche Telekom Technischer Service GmbH

The company was looking for a software solution that could analyze and document the customer's entire IT environment comprehensively and without much manual effort. Due to the customer clientele ranging from small business customers to large corporations, the software also had to be modular.

Emmi Schweiz AG

Due to outsourcing to external companies, a complete overview of the entire IT network was missing. The IT team therefore needed comprehensive IT documentation in order to have an up-to-date overall picture of the entire IT network at all times.

Hans Henglein & Sohn GmbH

The IT team needs automated IT documentation in order to always have an up-to-date overall picture of the entire IT network and, in particular, of the current authorization structure in the Active Directory.

Heinemann GmbH

Ensuring comprehensive and always up-to-date IT documentation and relieving the system administrator so that time remains for other tasks.

IBC Solar AG

Ensuring comprehensive and always up-to-date IT documentation with a focus on having passwords and logins managed in a central location.

IFN Schönow e. V.

The IFN Schönow, Institute for Agricultural Reproduction Techniques, was faced with the problem of manually documenting its IT infrastructure in an Access database. Although it was able to display all necessary information, the lack of user-friendliness and inadequate automation options made it necessary to search for a more efficient solution.

Klocke Pharma-Service GmbH

Always up-to-date, well-structured and comprehensive IT documentation. Before using Docusnap, the IT team only had access to partially outdated data and had to work with it, for example, during internal and external audits. Information had to be manually merged from various files and documents.

Medialine Group

The Medialine Group is an IT system house with 500 employees, including 250 in IT, who manage around 1200 devices at 19 locations. The challenge lay in inefficiency due to established infrastructures and the lack of up-to-date IT documentation and inventories. With the help of Docusnap, information management efficiency was significantly improved and important resources were saved.

netgo GmbH

As an IT service provider, it is crucial for NETGO GmbH to know the IT environment of their customers in detail with the help of comprehensive documentation. Especially for new customers, a comprehensive inventory is made at the beginning in order to understand existing structures and to be able to offer suitable solutions.

Nolte Küchen GmbH

Nolte Küchen GmbH & Co. KG, Germany's third-largest kitchen manufacturer, was able to document their confusing server landscape more efficiently by using Docusnap. As a result, the IT department was able to meet the requirements of ISO 27001 certification and replace manual, error-prone processes. With Docusnap, the IT infrastructure was optimized more transparently and sustainably.

Omega Technology GmbH & Co. KG

For the IT department of Omega Technology GmbH & Co. KG, error-free and time-consuming IT inventory and documentation is of great importance. This guarantees good preparation for license audits as well as time and cost savings.

Rödl & Partner

The aim was to find a way to automatically record the IT infrastructure used as well as the software and other resources used per branch office and to document them in so-called branch handbooks.

SCT GmbH

Improve the information situation regarding IT among the company's individual customers and no longer carry out manual recording in order to make work processes more efficient, save costs and better plan work resources.

Swisscom IT Service AG

The Infrastructure Services department primarily supports customers who still have their own infrastructure on site. The task is to comprehensively document the customers' networks in order to be able to advise the customers in the best possible way on the basis of the information gained from the documentation.

Thomas Maier IT-Systems e.K.

The focus of our activities is on license testing and consulting. In order to be able to provide customers with the best possible advice, MAIER IT SYSTEMS must always inventory their networks up to date and comprehensively.

Tropical Island Holding GmbH

Comprehensive documentation of the IT infrastructure and relief of the IT department, leaving time for other tasks.

Uhlmann Group

The company's IT service desk should be rebuilt with the aim of implementing a standardized CMDB (Configuration Management Database). It should be possible to process incoming tickets quickly and efficiently, which requires meaningful and always up-to-date data.