Individualize Docusnap through customizing

Customizing in Docusnap allows you to extend the database structure, create views and additional object types and adapt the design of input masks.

Customize Docusnap to individual requirements

Customizing provides functions and methods in Docusnap to adapt Docusnap to individual requirements. The customizations are made exclusively in the Docusnap interface and can be carried out by you independently. On request, we also offer special services and training for the use of the customizing function. Docusnap uses a relational database management system for information and data storage as well as for the configuration of dynamic interface elements, such as input masks or data explorers. The desired adjustments can be made on this basis. For all changes, Docusnap ensures that no conflicts arise in future updates.

Extension of the database structure

Bei Bedarf kann die Docusnap Datenbank um zusätzliche Tabellen und Felder erweitert werden, um die gewünschten zusätzlichen Informationen zu speichern. Dies ermöglicht eine flexiblere Datenverwaltung und die Anpassung an spezifische Anforderungen. Auf Basis dieser Erweiterungen können in Folge individuelle Sichten, Objekttypen und Eingabemasken erstellt werden, die die Datenerfassung und -auswertung optimieren und an die individuellen Bedürfnisse anpassen.

graphic functions customizing
graphic individual customization in Docusnap

Creation of individual and special views

In addition to the structural expansion of the database, it is also possible to create any number of views in the form of individual database queries (SQL queries). Among other things, views can be used to combine information from several tables in one virtual table. Views can also be used in areas such as data analysis, reporting and performance monitoring.

Need help with customizing?

Customizing in Docusnap requires knowledge of SQL and intensive familiarization with the table structure of the Docusnap database. We are happy to support you in the creation of individual customizations.

Create additional object types

Hierarchies, such as the data explorer, are structured generically in Docusnap on the basis of meta information. This meta information in the form of individual objects is stored in the Docusnap database. This subsequently enables individual customization and expansion of the display. The meta information is extended by creating new objects, which can be linked to existing tables and views as well as to individually created tables and views.

graphic creating additional it objects
graphic designing layer masks

Design and customization of input masks

The input of new data or the modification of existing data sets is made possible by individual input masks. New input masks can be created in Docusnap based on the structural expansion of the database and the creation of your own object types. By linking input fields with corresponding database fields, it is possible to enter and save information.

Create your own IT asset types

Some IT asset types, such as tablets, smartphones, etc., are already predefined in Docusnap. In addition, further types can be added very easily if required. This flexibility allows companies to precisely map their specific requirements and special features of the IT infrastructure. This enables customized and detailed documentation that goes far beyond standardized solutions. Companies can record specific properties and metadata that are relevant to their individual processes, which facilitates the analysis and optimization of IT resources.

graphic creating own it types

A practical example: Customizing IT documentation

Due to an internal requirement, it is necessary to record and document Service Level Agreements (SLA) in Docusnap (IT documentation). The following data and information should be included:

  • SLA name
  • SLA description
  • Response time

To implement this requirement with Docusnap, the following steps are necessary for customizing:

  1. Expansion of the database structure to include a “Service Level Agreements” table
  2. Creation of a heading “Service Level Agreements” in the data explorer below the company
  3. Creation of an SLA data object under the heading “Service Level Agreements” to display existing SLAs and create new SLAs
  4. Creation of an input mask with which the SLAs can be entered and edited

If you need support with customizing, we also offer special training courses.


Integrate your corporate design into Docusnap now

We are at your disposal to help you with your customizing.

FAQs

What is customizing in Docusnap?

Customizing in Docusnap refers to the adaptation of the software to specific company requirements, including the configuration of modules, reports and user interfaces.

Which areas of the software can be customized?

Reports, dashboards, user roles, workflows and inventory processes can be customized.

How can custom reports be created in Docusnap?

Custom reports can be created using the integrated report designer, which allows you to customize layouts, filters and data sources.

Can user rights and roles be customized?

Yes, user rights and roles can be customized in detail to ensure that users can only access the functions and data relevant to them.