Your solution for disaster recovery

Nowadays, IT departments need to be better prepared than ever before for various potential emergencies, including data loss, system failures, cyberattacks and natural disasters such as floods and fires. Unfortunately, there is no such thing as 100% security against such events. It is therefore essential that companies have suitable measures for planning and documenting disaster recovery processes so that they can react quickly and efficiently in the event of an emergency. Docusnap offers precisely these functions and helps to strengthen the security and resilience of your IT infrastructure.

Dynamic emergency manuals

Docusnap enables the supported creation and automatic updating of emergency and recovery plans. This not only saves time in your daily workflow, but also ensures that these documents are always up-to-date and therefore available to you in the event of an emergency. By regularly updating these plans, you can ensure that all relevant information is always up to date, which can be crucial in an emergency.

Time saving

Automated updates to emergency plans significantly reduce manual effort and ensure that all relevant information is always up-to-date and easily accessible. This leads to greater efficiency and a faster response time in the event of an emergency.

Actuality

Dynamic adjustments ensure that your emergency manuals are always up to date and ready for use, so that you can react quickly and effectively in any situation.

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Documenting disaster recovery processes

Docusnap comprehensively documents your disaster recovery processes to minimize recovery times after an unforeseen event and quickly reconstruct critical IT systems and data. This detailed documentation enables you to continuously improve your processes and ensure that all employees know exactly what to do in the event of an emergency.

Minimized recovery time

Fast and efficient reconstruction of your IT systems after an incident to minimize possible downtimes and ensure the smooth operation of your company.

Continuous improvement

Detailed documentation allows processes to be continuously optimized as it provides a clear overview of workflows and potential weak points. This enables targeted improvements and more efficient workflows.

„Docusnap erlaubt eine umfassende IT-Dokumentation und IT-Analyse der gesamten IT-Umgebung.
Daraus lassen sich wichtige Erkenntnisse, Verbesserungspotenziale und Optimierungsansätze herausarbeiten.“

Günter Raab

Produktmanager, Deutsche Aglubdu GmbH

„Docusnap erlaubt eine umfassende IT-Dokumentation und IT-Analyseder gesamten IT-Umgebung. Daraus lassen sich wichtige Erkenntnisse,Verbesserungspotenziale und Optimierungsansätze herausarbeiten.“

Günter Raab

Produktmanager, Deutsche Telekom Technischer Service GmbH

As a service provider, we must have detailed knowledge of our customers' IT landscape. Only this way, we can understand the existing structure and devise appropriate solutions.

Jörg Fasselt

Head of Sales and Marketing, netgo GmbH

Before the implementation of Docusnap, it was hard to find out where the data was actually stored. Now, we get a professional IT documentation automatically at the click of a button.

Martin Teufel

Head of IT, Klocke Pharma-Service GmbH

The time saved is the most significant benefit of Docusnap. With Docusnap, we are can do our work for the customer by factors faster than others who gather their IT documentation by hand.

Rüdiger Ruttkowski

ICT architect, Swisscom IT Service AG

Automation

One of Docusnap's greatest strengths is the automation of emergency and recovery plans. This not only saves time in your day-to-day work, but also ensures that these documents are always up to date so you can rely on them in an emergency. Automation creates a reliable basis for your disaster recovery strategies and increases the efficiency of your IT department.

Increasing efficiency

Less manual intervention and more automated processes help to increase efficiency and reduce errors, which ultimately improves productivity and quality.

Reliability

Always up-to-date documents that you can rely on in an emergency to make important decisions quickly and efficiently.

Graphic automation in Docusnap
Graphic secure storage in Docusnap

Secure storage

Each time the emergency documents are automatically updated, Docusnap stores them on a drive of your choice and can also send the documents by email if you wish. It is best to choose a cloud drive or similar so that you can access them reliably even in an emergency. This secure storage ensures that your critical documents are available and protected at all times.

Reliable access

Also be able to access important documents in an emergency to ensure that all necessary information is available at all times and quick decisions can be made.

Safe storage location

Choosing a secure storage location such as cloud drives to protect your important files and documents from loss or damage. Cloud storage also offers the advantage of easy access from anywhere and the ability to collaborate in real time.

Prevention

Protect yourself actively against attacks. Docusnap supports you with regular documentation of the current firewall and virus scanner settings as well as a variety of specific security reports. By regularly checking and documenting your security measures, you can identify and eliminate potential vulnerabilities at an early stage.

Regular safety checks

Documentation of current security measures such as firewalls, virus scanners and regular software updates to ensure that all your systems are protected against potential threats.

Early detection of vulnerabilities

Proactive measures to improve IT security are essential in order to detect and ward off threats at an early stage. This includes regular security updates, specific training for employees and the implementation of advanced security technologies.

graphic searching for security mistakes

Create your IT emergency plan

Docusnap offers you many advantages when creating an IT emergency plan. You can create and manage your IT emergency plan efficiently and reliably.

FAQs

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In which formats can the maps be exported?

The maps can be exported in various formats such as PDF, Visio and PNG.

Can Docusnap also supplement manual documentation?

Yes, in addition to the automatic recording of the IT environment, manually entered data can also be added.

How often are the dynamic IT concepts updated?

Updates are carried out automatically at regular intervals, which can be configured by the user to ensure that information is always up to date.

In which formats can the reports be exported?

The reports can be exported in various formats such as PDF, Excel, Word and HTML.

Can the representations of the IT relationships be customized?

Yes, the displays can be customized and extended to meet specific requirements and company guidelines.

Which reports can be created from the analysis data?

Docusnap automatically generates over 200 reports, plans and evaluations. These include performance analyses, network utilization, security assessments and compliance reports.

How is data security guaranteed when accessing the information?

Data security is guaranteed by encrypted connections, detailed access rights and regular security updates.

How often should the permission analysis be carried out?

It is advisable to carry out the permission analysis regularly, for example monthly or quarterly, to ensure that permissions remain up to date.

How are the communication paths displayed in Docusnap?

The communication evaluations can be output graphically in the form of diagrams or textually in reports and tables.

Can the representations of the IT dependencies be adapted?

Yes, the displays can be customized and extended to meet specific company requirements.

What are the advantages of displaying the physical infrastructure?

It improves the management and maintenance of the hardware, supports the planning of extensions and changes and facilitates fault diagnosis.

Can license status and usage reports be generated?

Yes, Docusnap automatically generates detailed reports on current license status, license usage and potential license violations.

Can the CMDB also be updated manually?

Yes, in addition to automatic recording, data can also be added or updated manually in the CMDB to take special requirements into account.

Can historical changes to IT assets be tracked?

Yes, Docusnap stores historical data and changes to IT assets, enabling detailed tracking and analysis.

What advantages does multi-client capability offer IT service providers?

IT service providers can create a separate client for each customer in Docusnap and thus very easily create individual customer documentation.

How does Docusnap support the customization of inventory processes?

The inventory processes can be flexibly configured in terms of scope, depth and frequency in order to meet individual requirements.

Is country-specific formatting, e.g. for dates, also taken into account when selecting the language?

Yes, all data is stored in Docusnap in a language- and country-format-neutral manner and is therefore output in the appropriate format when the language is selected.

Can data import and export be automated?

Yes, Docusnap enables the automation of data import and export processes to simplify recurring tasks.

Can Docusnap help you prepare for audits and certifications?

Yes, Docusnap automatically generates reports and documentation that meet the requirements of audits and certifications, making it much easier for IT managers to prepare.

How does Docusnap contribute to improving IT security?

Docusnap provides comprehensive security analysis and reports that help IT administrators identify vulnerabilities and take appropriate action to improve security.

How does Docusnap contribute to improving the IT security strategy?

Docusnap provides valuable data and insights that help IT security officers make informed decisions and continuously improve their security strategies.

How does Docusnap support distance learning (e-learning)?

Docusnap supports the IT infrastructure for e-learning by enabling reliable documentation and management of IT systems and networks, ensuring that distance learning runs smoothly.

How does Docusnap contribute to the optimization of license management for customers?

Docusnap supports IT service providers in efficient license management by enabling accurate recording and management of all software licenses and thus preventing license violations.

How does Docusnap contribute to improving risk management?

Docusnap supports risk management by enabling reliable documentation and analysis of IT systems and networks, facilitating informed decision-making and risk minimization.

How does Docusnap contribute to improving patient management?

Docusnap supports the IT infrastructure required for patient management by enabling reliable documentation and management of IT systems and networks, ensuring smooth operations.

How does Docusnap contribute to increasing efficiency in production?

Docusnap supports the IT infrastructure required for production processes by enabling reliable documentation and management of IT systems and networks, ensuring greater efficiency and less downtime.

How does Docusnap help to increase efficiency and reduce costs in public institutions?

Docusnap supports the efficient management of IT resources, leading to improved efficiency and cost reduction in public institutions by enabling reliable documentation and analysis of IT systems.

Is it possible to export network maps from Docusnap?

Yes, Docusnap allows you to export network diagrams in various formats (e.g. PDF, Visio) so that they can be easily shared, presented or used for documentation purposes.

How does Docusnap contribute to improving IT security through user permissions?

Docusnap identifies superfluous or incorrect permissions and thus helps to close potential security gaps by granting only necessary access rights.

How does Docusnap contribute to the security of license information?

Docusnap stores all license information centrally and securely, simplifying access to and management of license-related data and ensuring its integrity.

How does Docusnap help improve network management and troubleshooting?

By providing detailed and up-to-date network information, Docusnap enables effective network management and facilitates the rapid diagnosis and resolution of problems.

Can Docusnap support the implementation of emergency drills?

Yes, Docusnap's detailed plans and documentation make it easier to conduct emergency drills and check the effectiveness of IT contingency plans.

How is the inventory of the IT environment carried out technically in Docusnap?

Docusnap uses various protocols such as WMI, SSH and SNMP to retrieve and inventory data from the devices in the network.

How often should IT documentation be updated?

The update frequency can be set individually; however, regular updates are recommended, e.g. monthly or quarterly.

How does Docusnap support the distribution of reports?

Docusnap can automatically distribute reports via email or save them to a central network folder to facilitate access for authorized persons.

How often should an IT analysis be carried out?

The frequency of implementation depends on the specific requirements, but a regular analysis, e.g. monthly or quarterly, is recommended.

Is it possible to create custom asset categories?

Yes, Docusnap allows the creation of custom categories for better organization and management of IT assets.

How does Docusnap contribute to the continuous improvement of IT contingency planning?

Docusnap enables regular analysis and reporting, allowing vulnerabilities to be identified and the IT contingency plan to be continuously improved.

Do agents have to be installed on the target systems for the inventory?

No, the use of standard protocols means that it is not necessary to install agents on the systems to be inventoried.

Which reports can be created with Docusnap?

Docusnap automatically generates over 200 reports. These include system and network overviews, security and authorization reports, license evaluations and much more.

Can Docusnap use historical data for trend analysis?

Yes, Docusnap stores historical data that can be used for trend analyses and long-term planning.

Is the IT inventory data automatically updated by Docusnap?

Yes, Docusnap can be configured to perform regular automatic IT inventories and update the database accordingly.

Is it possible to create customized documentation?

Yes, Docusnap allows you to create custom IT documentation tailored to your organization's specific needs.

Does Docusnap support compliance with security policies?

By analyzing and  reporting on current security statuses, Docusnap helps to ensure compliance  with internal and external security guidelines.

Is the inventory data archived?

Yes, Docusnap saves the data from the last four IT inventories as standard. The number can be set as required. However, please note that the database size can quickly become very large if several inventories are saved.

Can the IT documentation be exported?

Yes, the documentation created can be exported in various formats such as PDF, Word and Excel.

How flexible are the analysis options in Docusnap?

Docusnap offers flexible analysis options that can be adapted to the specific needs and requirements of a company.

Can I create reports based on the IT inventory data?

Yes, Docusnap offers extensive reporting functions that make it possible to create detailed reports based on the recorded inventory data.

How are the results of the IT analysis presented?

The results of the IT analysis are presented in the form of detailed reports, plans, diagrams and evaluations that are easy to understand and interpret.