IT Documentation - The Blog

ASUS warranty: Everything important about runtime, support and automated warranty check
13
.
March
2025
The most important thing in brief:
- Warranty scope and duration: ASUS offers a standard warranty of 1 to 2 years for many devices, often depending on region and product type.
- RMA process and legal warranty: In the event of defects or damage, ASUS uses the Return Merchandise Authorization (RMA) process to check whether there is a warranty claim and how to repair the device.
- Efficient documentation with Docusnap: With Docusnap, all relevant data such as serial numbers, invoices and warranty periods can be centrally retrieved and managed.
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