Increase your efficiency with dynamic IT concepts
Docusnap supports you in the creation of IT concepts, such as IT emergency plans and operating manuals. The software even takes care of updating and distribution completely independently.
What is an IT concept?
The majority of documents created in the IT sector are text documents or concepts with integrated tables, graphics and diagrams (e.g. IT contingency plans and operating manuals). Special concepts are required for all certifications and standards (e.g. ISO 27001, ISO 20000) as well as process frameworks (e.g. ITIL), which also contain data from current IT documentation. IT concepts are usually created in word processing software and manually filled with the documentation data that is available at the time. This technical data is usually determined by inventory systems and stored in a configuration management database (CMDB). Manually transferring the data to IT concepts is extremely time-consuming.
- Document with prose text, tables, graphics, diagrams, etc.
- Examples: IT contingency plans, operating manuals, etc.
- Manual creation and updating very time-consuming
How does Docusnap support you?
Docusnap creates a useful basis for working on a comprehensive IT concept through regular inventorying and the provision of an ITIL CMDB. The highlight is the ability to create IT concepts in Docusnap and access the data stored in the CMDB directly. There is no need to use a word processor. The advantage of this method is that all data, diagrams, visualizations, plans and evaluations stored in Docusnap can be linked directly to the IT concept. The content is then automatically updated based on the latest inventory. Reports, plans, dynamic data lists and IT relationships can be used for integration into a Docusnap IT concept. The integration of output from other software programs is also possible.
- CMDB and IT concept creation combined in one software
- Dynamic CMDB data that is automatically updated
- No additional word processing software required
Dynamic IT concepts for efficient IT operations
IT concepts are indispensable aids in all areas of professional IT. In IT operations, documents such as operating manuals, rack documentation etc. help to fulfill daily tasks. System, network and user overviews are essential for sound IT planning and an IT contingency plan can save money in the event of a failure. It is important that these documents are up-to-date, complete and accessible at all times. What can only be done manually with a great deal of effort, Docusnap does automatically for you. The software supports you in creating the IT concepts and takes over the updating and filing completely automatically later on.
More efficiency
Manually creating and, above all, updating IT concepts is very time-consuming and labor-intensive. Docusnap relieves you of these routine tasks so that you have more time for other activities.
More security
Nothing is more dangerous than relying on outdated data, e.g. in an IT emergency plan. That's why Docusnap makes a significant contribution to increasing the security of your IT network by regularly updating all IT concepts.
Simple creation with the help of tried-and-tested templates
Docusnap provides various templates for IT concepts. Based on years of experience, these contain best-practice approaches as to which points should be included in IT contingency plans, operating manuals, restart plans, etc. All you then have to do is fill these points with your own prose text or drag & drop the dynamic inventory data from Docusnap. Of course, you can adapt these templates to your individual requirements at any time and also create your own templates.
Supported creation
The tried-and-tested templates will guide you step by step through the creation of IT concepts.
Dynamic data
Simply insert the inventory data from Docusnap via drag & drop. These are then updated automatically.
How do I create an IT emergency manual?
Keeping emergency plans, operating manuals, etc. up to date is essential. For this reason, Docusnap updates this data automatically and recurrently. In this video, our expert shows you how to create different types of IT concepts with the support of Docusnap, add dynamic content and set up automatic updating and distribution.
Create IT concepts with Docusnap
Efficient IT concepts with Docusnap
Create, update and manage IT contingency plans and operating manuals easily and effectively.
Over 5,000 satisfied customers worldwide
The network plan: The graphical representation of your IT network
The amount and complexity of data within a configuration management database (CMDB) is enormous. When inventorying IT environments, a vast amount of data must be recorded in detail for each system. Preparing or aggregating this data into clear IT documentation is an enormous task that would be extremely time-consuming and cost-intensive to solve manually. In practice, the network diagram is very often created and visualized using Microsoft Visio.
Although this is a first step in the right direction, the data must be transferred and arranged manually in Microsoft Visio. Keeping the network plan up to date in this way is also very time-consuming and labor-intensive, if not impossible.
Docusnap solves the task much more elegantly: After a comprehensive inventory of the IT environment, Docusnap offers various automated solutions that create a network plan in the shortest possible time, giving you an optimal overview of your network. With Docusnap, you always have an up-to-date network plan to hand.
FAQs
The maps can be exported in various formats such as PDF, Visio and PNG.
Yes, in addition to the automatic recording of the IT environment, manually entered data can also be added.
Updates are carried out automatically at regular intervals, which can be configured by the user to ensure that information is always up to date.
The reports can be exported in various formats such as PDF, Excel, Word and HTML.
Yes, the displays can be customized and extended to meet specific requirements and company guidelines.
Docusnap automatically generates over 200 reports, plans and evaluations. These include performance analyses, network utilization, security assessments and compliance reports.
Data security is guaranteed by encrypted connections, detailed access rights and regular security updates.
It is advisable to carry out the permission analysis regularly, for example monthly or quarterly, to ensure that permissions remain up to date.
The communication evaluations can be output graphically in the form of diagrams or textually in reports and tables.
Yes, the displays can be customized and extended to meet specific company requirements.
It improves the management and maintenance of the hardware, supports the planning of extensions and changes and facilitates fault diagnosis.
Yes, Docusnap automatically generates detailed reports on current license status, license usage and potential license violations.
Yes, in addition to automatic recording, data can also be added or updated manually in the CMDB to take special requirements into account.
Yes, Docusnap stores historical data and changes to IT assets, enabling detailed tracking and analysis.
IT service providers can create a separate client for each customer in Docusnap and thus very easily create individual customer documentation.
The inventory processes can be flexibly configured in terms of scope, depth and frequency in order to meet individual requirements.
Yes, all data is stored in Docusnap in a language- and country-format-neutral manner and is therefore output in the appropriate format when the language is selected.
Yes, Docusnap enables the automation of data import and export processes to simplify recurring tasks.
Yes, Docusnap automatically generates reports and documentation that meet the requirements of audits and certifications, making it much easier for IT managers to prepare.
Docusnap provides comprehensive security analysis and reports that help IT administrators identify vulnerabilities and take appropriate action to improve security.
Docusnap provides valuable data and insights that help IT security officers make informed decisions and continuously improve their security strategies.
Docusnap supports the IT infrastructure for e-learning by enabling reliable documentation and management of IT systems and networks, ensuring that distance learning runs smoothly.
Docusnap supports IT service providers in efficient license management by enabling accurate recording and management of all software licenses and thus preventing license violations.
Docusnap supports risk management by enabling reliable documentation and analysis of IT systems and networks, facilitating informed decision-making and risk minimization.
Docusnap supports the IT infrastructure required for patient management by enabling reliable documentation and management of IT systems and networks, ensuring smooth operations.
Docusnap supports the IT infrastructure required for production processes by enabling reliable documentation and management of IT systems and networks, ensuring greater efficiency and less downtime.
Docusnap supports the efficient management of IT resources, leading to improved efficiency and cost reduction in public institutions by enabling reliable documentation and analysis of IT systems.
Yes, Docusnap allows you to export network diagrams in various formats (e.g. PDF, Visio) so that they can be easily shared, presented or used for documentation purposes.
Docusnap identifies superfluous or incorrect permissions and thus helps to close potential security gaps by granting only necessary access rights.
Docusnap stores all license information centrally and securely, simplifying access to and management of license-related data and ensuring its integrity.
By providing detailed and up-to-date network information, Docusnap enables effective network management and facilitates the rapid diagnosis and resolution of problems.
Yes, Docusnap's detailed plans and documentation make it easier to conduct emergency drills and check the effectiveness of IT contingency plans.
Docusnap uses various protocols such as WMI, SSH and SNMP to retrieve and inventory data from the devices in the network.
The update frequency can be set individually; however, regular updates are recommended, e.g. monthly or quarterly.
Docusnap can automatically distribute reports via email or save them to a central network folder to facilitate access for authorized persons.
The frequency of implementation depends on the specific requirements, but a regular analysis, e.g. monthly or quarterly, is recommended.
Yes, Docusnap allows the creation of custom categories for better organization and management of IT assets.
Docusnap enables regular analysis and reporting, allowing vulnerabilities to be identified and the IT contingency plan to be continuously improved.
No, the use of standard protocols means that it is not necessary to install agents on the systems to be inventoried.
Docusnap automatically generates over 200 reports. These include system and network overviews, security and authorization reports, license evaluations and much more.
Yes, Docusnap stores historical data that can be used for trend analyses and long-term planning.
Yes, Docusnap can be configured to perform regular automatic IT inventories and update the database accordingly.
Yes, Docusnap allows you to create custom IT documentation tailored to your organization's specific needs.
By analyzing and reporting on current security statuses, Docusnap helps to ensure compliance with internal and external security guidelines.
Yes, Docusnap saves the data from the last four IT inventories as standard. The number can be set as required. However, please note that the database size can quickly become very large if several inventories are saved.
Yes, the documentation created can be exported in various formats such as PDF, Word and Excel.
Docusnap offers flexible analysis options that can be adapted to the specific needs and requirements of a company.
Yes, Docusnap offers extensive reporting functions that make it possible to create detailed reports based on the recorded inventory data.