HowTos - Knowledge Base

In order for Docusnap to be ideally utilised, it is necessary to be able to easily supplement or extend database objects with any information.

Docusnap Connect can be used to generate and analyse your own queries with the required information.

IT security in Docusnap can be used to analyse permissions in the file system, Exchange and SharePoint areas.

It describes how a large number of directory reports can be conveniently created, scheduled and distributed using a CSV import wizard.

Diagrams offer the possibility of visualising relationships between objects. They can be created manually or automatically via IT dependencies.

With the licence management module in Docusnap, deployed software products can be managed dynamically.

Docusnap offers the option of sending notifications about events automatically by e-mail. A message definition is created for this purpose.

Once the Discovery Service has been successfully installed on the central Docusnap server, inventory jobs can be managed and commissioned from the head office.

With Docusnap, it is possible to access most of the data in the Docusnap database and create reports using a browser and any end device.

If several clients document in a Docusnap instance, customers, for example, can set up access to their data using user administration and Docusnap Web.

By activating user administration in Docusnap, a granular authorisation assignment can be set up via a user role concept.

Database access and report output are possible for any employee/customer without the need to install a fat client.

This document describes how to create an independent framework for different IT documentation in the Docusnap documentation suite.

Information is collected in Docusnap as part of the inventory process. This information can be output and analysed using reports.

By creating a customised view, data from different tables can be merged and displayed in a list.

Docusnap comes with several reports that prepare inventorised data and provide information in various levels of detail.

In the Docusnap reporting system, it is possible to adapt the corporate identity (CI) in the form of logos, colours and fonts.

This HowTo is dedicated to the expansion of the database structure and the associated expansion of the input masks and meta objects.

In addition to creating your own views via the Customizing area, Docusnap also supports individual customisation with the help of Docusnap Connect.

In addition to creating your own views via the Customizing area, Docusnap also supports individual customisation with the help of Docusnap Connect.

This document describes how to create a notification in Docusnap.

With additional manual effort, Docusnap Web can be installed on a Windows Server 2008 R2.

This document describes how systems, users, clients, locations etc. can be supplemented with additional information.

This HowTo shows the procedure for creating an independent framework for different IT documentation in the Docusnap documentation suite.

Within the IT concepts, inventoried information on systems, services and applications can be linked.

Instructions on how to add further systems and devices relevant to the documentation to the IT documentation.

The documentation of the physical infrastructure begins with the mapping of locations, buildings and rooms.

An overview of the new features in Docusnap 11 - With the customisation of the GUI, many familiar actions can now be found in other places in Docusnap.

This How-To describes the upgrade from Docusnap X to Docusnap 11.

The release of Docusnap 12 introduces a number of new features and changes to Docusnap. This document is intended to present these at a glance.

With the Docusnap 13 release, a number of changes have been introduced in Docusnap. An overview of the new features and how to perform the upgrade.

With Docusnap Connect, users can prepare (hierarchical structure), reuse (concepts) or export specific data in the Docusnap interface.

This HowTo describes the use of the script-based inventory option for Linux systems.

A method for inventorying IT systems that are not or only irregularly in the network - e.g. laptops of field staff.

With additional manual effort, Docusnap Web can be installed on a Windows Server 2008 R2.

This HowTo guides you through the entire installation and configuration process of Docusnap and a Microsoft SQL Server Express instance.

This document guides you through the entire installation and configuration process of Docusnap X and a Microsoft SQL Server Express instance.

The Docusnap web server was released with the June 2018 release. The HowTo mainly refers to the installation and use of the web server.

Data that is available in CSV format is imported into the Docusnap database via data import (CSV).

Docusnap Connect is used to generate customised queries with the required information. The data can then be exported / sent by e-mail.

The scan of Amazon Web Services provides the possibility to inventory core areas of the AWS infrastructure.

Docusnap inventories the AD with all associated classes such as users, groups, user-group memberships, group policies and computer objects.

A guide on how to make DFS servers, namespaces, folder targets and their sharing authorisations available.

Docusnap can inventory DHCP servers and the information they contain.

Docusnap offers the option of inventorising DNS servers and the DNS information they contain.

The script-based Linux inventory can also be used for the Linux-based Igel thin clients.

In addition to the remote inventory of Windows systems, Docusnap also offers the option of script-based inventory.

This HowTo explains how to automate the Discovery Windows.exe via Intune.

In the course of the Exchange on-premise inventory, problems can occur due to the use of PSExec. This document provides solutions.

The script-based inventory is executed locally on a system via an executable file and the data is saved in a DSI file.

Active network components such as switches, routers and printers can be recorded with Docusnap using the SNMP inventory.

This document provides solutions for solving possible problems as well as alternatives for a successful inventory.

With the inventory of the Backup Veeam software, you have an overview of all set-up jobs, their execution times, status and objects in Docusnap.

In addition to hardware information, installed software products, server roles, updates, local users and more are also recorded.

Two ways to regularly inventory systems that cannot be captured directly via Windows remote inventory.

The topic of SNMP is described in detail - which not only enables a complete inventory, but also the processing of the collected information.

In this document, we describe the steps required to map information from your Microsoft Azure infrastructure in Docusnap.

This HowTo explains the basics and data sources of the Exchange inventory and provides solutions to common problems.

In this document, we describe the steps required to map information from your Microsoft Office 365 environment in Docusnap.

In addition to creating your own views via the Customizing area, Docusnap also supports individual customisation with the help of Docusnap Connect.

This guide takes you through the following Docusnap X migration scenarios: Windows Client to Windows Server, Windows Server to Windows Server.

This How-To describes what needs to be taken into account to ensure that the update from the existing Docusnap 6.3 to version X is successful.

Preparation, implementation and follow-up - The migration of the Docusnap database to a new SQL server explained step by step.

With Other Assets, systems and valuables that are not automatically inventoried by Docusnap can be recorded manually or via data import.

This document describes how other asset objects can be created in the Docusnap CMDB using T-SQL queries.

The documentation of the physical IT infrastructure begins with the mapping of locations, buildings and rooms.

Two reports can be used to obtain an overview of which assets are assigned to a user.

This HowTo describes how a large number of directory reports can be conveniently created, scheduled and distributed using a CSV import wizard.

Two reports are added to Docusnap to provide an overview of which assets are assigned to a user.

Docusnap inventories Windows systems using the standard Windows Management Instrumentation (WMI) interface.

This document describes the necessary adjustments to firewall settings on Windows systems.