Table of contents
- initiation
- Before you buy
- What is Docusnap and what is it used for?
- What features does Docusnap offer?
- How does automatic inventory work in Docusnap?
- What types of reports and documentation can Docusnap generate?
- Is Docusnap compatible with other IT management tools?
- Can Docusnap be adapted to specific business needs?
- What is the structure of support and technical assistance for Docusnap?
- Is there training or resources available to use Docusnap effectively?
- Is there a free trial of Docusnap?
- What are the costs for Docusnap?
- Getting started
- Professional tips
Initiation
In today's digitalized world, managing IT infrastructure is a key challenge for companies of all sizes. Docusnap is the leading software solution for this and offers comprehensive support. From automatic inventory to detailed documentation and authorization analysis, Docusnap covers all aspects of IT management and thus makes the daily work of IT professionals easier. In this article, we'll take a detailed look at how Docusnap works, benefits, and uses. We'll talk about what Docusnap is, how it works and how companies can use it effectively for their IT structure. Whether you're about to buy, want to get started with Docusnap, or improve your skills as a professional, this guide provides valuable insights and tips to get the most out of Docusnap.
Before you buy
What is Docusnap and what is it used for?
Docusnap is the leading software solution for IT documentation and inventory. It enables companies to efficiently manage their IT infrastructure by providing a detailed overview of all IT components.
What features does Docusnap offer?
Docusnap stands out for its wide range of features, including automatic network inventory, IT documentation, authorization analysis, and license management.
How does automatic inventory work in Docusnap?
Automatic inventory in Docusnap is carried out by identifying and cataloging all network devices and software applications within a corporate network. By using standard interfaces, such as WMI, automatic inventory is possible completely without installing agents on the end devices.
What types of reports and documentation can Docusnap generate?
Docusnap can generate a wide range of reports and documentation. More than 200 standard reports, plans and evaluations are already included ex works, including network plans, license reports and compliance documents.
Is Docusnap compatible with other IT management tools?
Yes, Docusnap offers extensive compatibility with other IT management tools, which enables seamless integration into existing IT infrastructures and provides an excellent database for help desk systems, for example.
Can Docusnap be adapted to specific business needs?
Docusnap offers flexible customization options to meet the specific needs and requirements of various companies. With the help of intuitive assistants, you can easily create your own reports, evaluations and charts, which then also receive automatic updates. In addition, all reports, plans and evaluations can be adapted to the corporate design.
What is the structure of support and technical assistance for Docusnap?
Docusnap provides comprehensive technical support. This is operated by the company itself in Germany and can be reached by telephone, e-mail or chat. Docusnap also has a rich online pool of helpful documents and Video tutorials.
Is there training or resources available to use Docusnap effectively?
Yes, Docusnap offers a wide range of trainings on, both online and on-site. In addition, we regularly free one-hour webinars held on various topics related to Docusnap.
Is there a free trial of Docusnap?
Yes, Docusnap can be tested in full functionality for 30 days free of charge and without obligation. Click here for download page.
What are the costs for Docusnap?
The costs for Docusnap vary depending on the license model and company size. There are both one-time purchase and subscription options. Details can be found in the configurator on the website be removed.
Getting started
Docusnap installation and configuration
Installing and configuring Docusnap is a simple process that allows companies to quickly start inventoriing their IT resources. Accompaniment is provided both by a special HowTo As well as a video tutorial available.
Every beginning is difficult
To make it as easy as possible for you to get started with IT documentation with Docusnap, there is also a detailed video tutorial. This gives you practical instructions on how to best get started with Docusnap.
Set up inventory
Setting up inventory in Docusnap is a key step towards getting a complete overview of all IT resources. Once set up, the software then inventories your IT network completely independently and repeatedly. A video tutorial explains the most important points to you. You can also find in the Knowledge base multiple HOWTO documents, which describe the various inventory areas in detail.
Create documentation
Docusnap allows you to create detailed documentation and reports that are essential for IT management and compliance purposes. More than 200 standard reports, plans and evaluations are already included ex works. An expert will explain to you how these can be created, maintained and adapted in this video tutorial. But you can also do it anytime in numerous HOWTOs in the Knowledge Base Read up.
Analyze permissions
Permission analysis is an important feature of Docusnap that makes it easier to secure and manage user access and rights. The software automatically creates authorization analyses for the Windows file system, Microsoft Exchange and Microsoft SharePoint areas. Direct rights and inheritances can be determined quickly and easily in this way. A video tutorial as well as a HowTo show the functions in detail.
License management basics
One of the outstanding features of Docusnap is efficient license management. This feature enables companies to document, manage, and optimize their software licenses. By precisely recording all installed software products and the associated licenses, Docusnap helps to minimize compliance risks. It identifies unused or over-licensed software, which can save costs and optimize investments. In this HowTo as well as in this video tutorial Get detailed information about license management with Docusnap.
Suggested solutions to inventory problems
As with any software, error messages can occur again and again when using the Docusnap documentation software. These occur primarily when inventorying IT systems in the network. Once configured correctly, only a few steps will be required when using Docusnap. In order to provide you with quick help with known inventory problems, Docusnap has a number of practical tips and instructions bundled together in a HowTo ready.
Professional tips
Get notified by Docusnap
Docusnap provides notification features that enable IT administrators to stay informed about important changes and updates. If you have stored maintenance contracts, reminders, or licenses in Docusnap, you can be informed about expiration or due dates, for example. In conjunction with the Docusnap Server, you can create appropriate tasks. This will tell you how to do that How To.
Documenting physical infrastructure
Add passive components of the physical infrastructure to your IT documentation to get a holistic overview of your IT network. See in the Video series “IT Documentation of Physical Infrastructure”How to conveniently and easily maintain locations, racks, patch panels, etc. in Docusnap using an editor and then obtain a true-to-original presentation. If you'd rather read it up, the Knowledge Base also has a detailed HowTo.
Inventory with Docusnap script
Linux and Windows-based computers can be inventoried via the network as well as via script. This is particularly interesting when a system is not connected to your network at all or is only sporadically connected. The following three HOWTOs provide information on the correct use and the many ways to apply these inventory scripts:
Exporting and Importing Data
Docusnap makes it easy to export and import data, which makes integration and data exchange between different systems easier. In the “Docusnap Connect” video series As well as in suitable HowTo The functionality of Docusnap Connect and how to import data via CSV files are explained. With Docusnap Connect, data can be exported from the Docusnap database. These can then be imported into other software solutions, such as help desk systems. You then don't have to scan your network multiple times and thus unnecessarily load it. Data import can be used, for example, to import inventory data from smartphones or tablets. The data can be prepared in an Excel file and does not have to be manually created individually in Docusnap.