IT Asset Management for professional IT operations
Docusnap Asset Management offers you comprehensive solutions for inventorying, documenting and analyzing your IT resources. Expand the automatically recorded systems with your own IT assets, map IT business dependencies or inventory and document your customers. Docusnap stores all this data in a fully-fledged CMDB.
IT assets complete the IT documentation
There are systems in every network that cannot be automatically inventoried by Docusnap. Nevertheless, these devices are required for complete IT documentation. With the IT assets, Docusnap offers an easy way to record such systems. Some device types and classes are already included in the scope of delivery. If you want to record more, you can easily extend these schemas.
Record mechanical and non-network-compatible systems
Create your own classes and device types
Use IT assets in plans and IT concepts
Docusnap has a fully-fledged ITIL CMDB
Docusnap stores all automatically inventoried data in a Configuration Management Database (CMDB). This complies with ITIL requirements and manages all IT assets, can be expanded as required and can be supplemented with manual data at any time.
Multi-client capability for the documentation of customer networks
Simply create a separate client in Docusnap for each of your customers. The data is of course strictly separated from each other. This makes it easy to document and evaluate each individual customer. The data is recorded automatically in your customer's network. It is then transmitted to your Docusnap server in encrypted form.
Detailed mapping of your organization and business processes
With Docusnap, you can document your business as well as your IT infrastructure. Create dependency diagrams that help you to quickly and easily understand the links between your business processes and your IT. In addition, Docusnap allows you to map your organization with all relevant spatial attributes such as locations, buildings, rooms, racks, etc., giving you a comprehensive overview of your entire company structure.
Efficient solution for companies: IT asset management with Docusnap
Optimize your IT asset management with our powerful and comprehensive software solution.
Over 5,000 satisfied customers worldwide
FAQs
The maps can be exported in various formats such as PDF, Visio and PNG.
Yes, in addition to the automatic recording of the IT environment, manually entered data can also be added.
Updates are carried out automatically at regular intervals, which can be configured by the user to ensure that information is always up to date.
The reports can be exported in various formats such as PDF, Excel, Word and HTML.
Yes, the displays can be customized and extended to meet specific requirements and company guidelines.
Docusnap automatically generates over 200 reports, plans and evaluations. These include performance analyses, network utilization, security assessments and compliance reports.
Data security is guaranteed by encrypted connections, detailed access rights and regular security updates.
It is advisable to carry out the permission analysis regularly, for example monthly or quarterly, to ensure that permissions remain up to date.
The communication evaluations can be output graphically in the form of diagrams or textually in reports and tables.
Yes, the displays can be customized and extended to meet specific company requirements.
It improves the management and maintenance of the hardware, supports the planning of extensions and changes and facilitates fault diagnosis.
Yes, Docusnap automatically generates detailed reports on current license status, license usage and potential license violations.
Yes, in addition to automatic recording, data can also be added or updated manually in the CMDB to take special requirements into account.
Yes, Docusnap stores historical data and changes to IT assets, enabling detailed tracking and analysis.
IT service providers can create a separate client for each customer in Docusnap and thus very easily create individual customer documentation.
The inventory processes can be flexibly configured in terms of scope, depth and frequency in order to meet individual requirements.
Yes, all data is stored in Docusnap in a language- and country-format-neutral manner and is therefore output in the appropriate format when the language is selected.
Yes, Docusnap enables the automation of data import and export processes to simplify recurring tasks.
Yes, Docusnap automatically generates reports and documentation that meet the requirements of audits and certifications, making it much easier for IT managers to prepare.
Docusnap provides comprehensive security analysis and reports that help IT administrators identify vulnerabilities and take appropriate action to improve security.
Docusnap provides valuable data and insights that help IT security officers make informed decisions and continuously improve their security strategies.
Docusnap supports the IT infrastructure for e-learning by enabling reliable documentation and management of IT systems and networks, ensuring that distance learning runs smoothly.
Docusnap supports IT service providers in efficient license management by enabling accurate recording and management of all software licenses and thus preventing license violations.
Docusnap supports risk management by enabling reliable documentation and analysis of IT systems and networks, facilitating informed decision-making and risk minimization.
Docusnap supports the IT infrastructure required for patient management by enabling reliable documentation and management of IT systems and networks, ensuring smooth operations.
Docusnap supports the IT infrastructure required for production processes by enabling reliable documentation and management of IT systems and networks, ensuring greater efficiency and less downtime.
Docusnap supports the efficient management of IT resources, leading to improved efficiency and cost reduction in public institutions by enabling reliable documentation and analysis of IT systems.
Yes, Docusnap allows you to export network diagrams in various formats (e.g. PDF, Visio) so that they can be easily shared, presented or used for documentation purposes.
Docusnap identifies superfluous or incorrect permissions and thus helps to close potential security gaps by granting only necessary access rights.
Docusnap stores all license information centrally and securely, simplifying access to and management of license-related data and ensuring its integrity.
By providing detailed and up-to-date network information, Docusnap enables effective network management and facilitates the rapid diagnosis and resolution of problems.
Yes, Docusnap's detailed plans and documentation make it easier to conduct emergency drills and check the effectiveness of IT contingency plans.
Docusnap uses various protocols such as WMI, SSH and SNMP to retrieve and inventory data from the devices in the network.
The update frequency can be set individually; however, regular updates are recommended, e.g. monthly or quarterly.
Docusnap can automatically distribute reports via email or save them to a central network folder to facilitate access for authorized persons.
The frequency of implementation depends on the specific requirements, but a regular analysis, e.g. monthly or quarterly, is recommended.
Yes, Docusnap allows the creation of custom categories for better organization and management of IT assets.
Docusnap enables regular analysis and reporting, allowing vulnerabilities to be identified and the IT contingency plan to be continuously improved.
No, the use of standard protocols means that it is not necessary to install agents on the systems to be inventoried.
Docusnap automatically generates over 200 reports. These include system and network overviews, security and authorization reports, license evaluations and much more.
Yes, Docusnap stores historical data that can be used for trend analyses and long-term planning.
Yes, Docusnap can be configured to perform regular automatic IT inventories and update the database accordingly.
Yes, Docusnap allows you to create custom IT documentation tailored to your organization's specific needs.
By analyzing and reporting on current security statuses, Docusnap helps to ensure compliance with internal and external security guidelines.
Yes, Docusnap saves the data from the last four IT inventories as standard. The number can be set as required. However, please note that the database size can quickly become very large if several inventories are saved.
Yes, the documentation created can be exported in various formats such as PDF, Word and Excel.
Docusnap offers flexible analysis options that can be adapted to the specific needs and requirements of a company.
Yes, Docusnap offers extensive reporting functions that make it possible to create detailed reports based on the recorded inventory data.