Making IT Dependencies visible
With Docusnap, you can track the specific effects that changes or failures in IT have on your business processes.
What are IT business dependencies?
Information technology is used across the board in every company to support business processes. There are hardly any business activities that are not supported by IT. In order to recognise business-threatening problems and risks as quickly as possible and at an early stage, every company needs IT documentation that is able to present the connection between operating processes and IT in a transparent and comprehensible manner. This makes it possible to answer questions such as which business processes are dependent on which software, hardware or network connection, or which processes are trivial or vital to the company's survival.
How can Docusnap help you?
With Docusnap, relationships between your organisational units and the associated processes can be fully mapped down to the physical installation location. This allows you to understand at any point in time what specific effects IT changes or failures have on business processes. Docusnap's business integration allows you to visualise the connection and dependency between business processes, IT services and the required IT systems in a clear and transparent way. In this way, you can quickly and easily analyse business-critical risks and weak points and counteract them in a targeted manner.
Easily document IT dependencies
Docusnap offers you complete freedom in the design of the dependency visualisation. At the functional level, for example, you can record processes, organisational units and business services. On the IT side, you have the option of mapping IT services, infrastructure or facility components. You can expand and add to the definitions as you wish.
Docusnap provides the framework for recording and mapping, e.g. levels can be introduced and groupings (e.g. for clusters) can be applied. Each element can be supplemented with additional attributes such as SLAs, recovery times, priority, etc.
Direct access to dependencies
For each object within Docusnap, you can use a tab to see whether there are dependencies to other objects for this object.
Protection during maintenance work
With Docusnap, you can ensure that no system will be unexpectedly affected or impaired in its function before maintenance work, for example.
How do I create a dependency diagram?
With the help of the business frameworks, all business processes can be easily mapped in Docusnap and viewed from different perspectives. In this video, our expert shows you how to create a dependency diagram using the automatically inventoried data from Docusnap.
Simple visualisation of dependencies
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FAQs
The representation of IT dependencies in Docusnap refers to the visual mapping and analysis of connections and dependencies. Both between IT components and between people, business processes and IT.
Dependencies between hardware, software, processes and people can be displayed.
The data is recorded by automatic inventory processes using protocols such as WMI, SSH and SNMP and linked in the system. In addition, connections can also be documented manually.
It helps with troubleshooting, optimizes change management, improves security analysis and supports the planning and management of the IT infrastructure.
Yes, the displays can be customized and extended to meet specific company requirements.