Efficient IT management for public institutions

Docusnap offers public institutions an efficient solution for IT inventory, documentation and analysis. Optimize your processes, maintain an overview of your IT infrastructure and increase your IT security.

Legal requirements

Compliance with legal requirements is of the utmost importance for public institutions. These laws and standards ensure that the processing of personal data and IT security are handled according to strict guidelines. Docusnap facilitates compliance with these legal requirements through comprehensive functions.

General Data Protection Regulation - GDPR

This European regulation is particularly important when personal data is processed. Public institutions must ensure that comprehensive documentation is available on the use and security of this data. Docusnap supports you in this and documents where and how personal data is stored and processed, making it easier to comply with the GDPR.

BSI basic protection

Security standards such as the BSI basic protection define detailed requirements for the security of IT systems. Docusnap supports compliance with the standards, enables automated documentation of the IT infrastructure, helps to uncover security gaps, identify risks and standardize and optimize risk management processes. The software solution ensures the security of IT systems and improves the efficiency and transparency of IT processes.

IT basic protection catalogs and ISO 27001

These information security management standards require a systematic examination of IT risks, including security precautions. Docusnap can support compliance with these standards by automatically inventorying, documenting and analyzing the IT environment, by documenting and monitoring necessary security controls and procedures.

E-Government Act

The law promotes electronic administration and digital access to public services. It also sets security standards for information provided electronically. Docusnap supports public institutions in meeting these standards by providing centralized documentation of the IT infrastructure. This contributes to the transparency and efficiency of administrative processes and promotes security compliance. The software also helps to set up secure and digital communication channels in accordance with the E-Government Act.

Legal compliance made easy

Docusnap makes it easier for you to comply with legal requirements and standards. With our market-leading, powerful software designed specifically for documentation and reporting, organizations can efficiently meet their compliance requirements. By automating the capture and analysis of data, Docusnap provides a reliable solution to meet documentation and reporting requirements.

Automated documentation

With Docusnap, you can automatically create IT documentation that contains all the necessary information to meet legal requirements.

Prefabricated compliance reports

Prefabricated, detailed reports that are specifically tailored to fulfill legal requirements enable you to provide evidence of the compliance of your IT infrastructure at any time.

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Active safety and risk management

Thanks to the monitoring and analysis of your IT infrastructure with the help of Docusnap, potential risks can be identified at an early stage. This makes it possible to act proactively and take appropriate security precautions to ensure the confidentiality and integrity of your sensitive data. This approach ensures efficient compliance with data protection regulations.

Proactive risk identification

Docusnap supports you with active protection against attacks. This includes regular documentation of the current firewall and virus scanner settings as well as a variety of specific security reports.

Extensive authorization analysis

Find out quickly and easily which people can access which data. Docusnap checks how access rights are set and inherited for any user for both NTFS and shares.

Contingency planning and disaster recovery

Nowadays, public institutions need to be better prepared than ever before for various potential emergencies, including data loss, system failures, cyberattacks and natural disasters such as floods and fires. Unfortunately, there is no such thing as 100% security against such events. It is therefore essential that public institutions have appropriate measures in place to plan and document disaster recovery processes so that they can respond quickly and efficiently in the event of an emergency. Docusnap offers precisely these functions and helps to strengthen the security and resilience of public institutions.

Dynamic emergency manuals

Supported creation and automatic updating of emergency and recovery plans not only saves time in the daily workflow, but also ensures that these documents are always up-to-date and therefore available to you in an emergency.

Documenting disaster recovery processes

Docusnap documents your disaster recovery processes to minimize recovery times after an unforeseen event and quickly reconstruct critical IT systems and data.

graphic easy integration in Docusnap
graphic basic license management

Reliable license management

Public institutions are often under close scrutiny for license compliance. Docusnap supports license management by providing an accurate overview of all installed software products and automatically comparing them with existing licenses. This helps to ensure license compliance and can save costs by avoiding under- or over-licensing.

Full software inventory

Durch die automatische Erfassung aller installierter Softwareprodukte auf den jeweiligen Systemen bietet Docusnap eine optimale Datengrundlage für ein zuverlässiges Lizenzmanagement.

Automatic license comparison

With the help of intuitive wizards, you can record your purchased licenses. Docusnap then automatically assigns these to your inventoried software products according to common metrics and identifies automatically any over- or under-licensing.

Try Docusnap for free

Docusnap offers public institutions a wide range of benefits for their day-to-day work. With our software for IT inventory, IT documentation and IT analysis, you can efficiently manage and optimize your IT infrastructure. From recording and documenting your hard- and software to analyzing security gaps and creating reports, Docusnap helps you keep an overview of your IT resources and improve your IT processes.

FAQs

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In which formats can the maps be exported?

The maps can be exported in various formats such as PDF, Visio and PNG.

Can Docusnap also supplement manual documentation?

Yes, in addition to the automatic recording of the IT environment, manually entered data can also be added.

How often are the dynamic IT concepts updated?

Updates are carried out automatically at regular intervals, which can be configured by the user to ensure that information is always up to date.

In which formats can the reports be exported?

The reports can be exported in various formats such as PDF, Excel, Word and HTML.

Can the representations of the IT relationships be customized?

Yes, the displays can be customized and extended to meet specific requirements and company guidelines.

Which reports can be created from the analysis data?

Docusnap automatically generates over 200 reports, plans and evaluations. These include performance analyses, network utilization, security assessments and compliance reports.

How is data security guaranteed when accessing the information?

Data security is guaranteed by encrypted connections, detailed access rights and regular security updates.

How often should the permission analysis be carried out?

It is advisable to carry out the permission analysis regularly, for example monthly or quarterly, to ensure that permissions remain up to date.

How are the communication paths displayed in Docusnap?

The communication evaluations can be output graphically in the form of diagrams or textually in reports and tables.

Can the representations of the IT dependencies be adapted?

Yes, the displays can be customized and extended to meet specific company requirements.

What are the advantages of displaying the physical infrastructure?

It improves the management and maintenance of the hardware, supports the planning of extensions and changes and facilitates fault diagnosis.

Can license status and usage reports be generated?

Yes, Docusnap automatically generates detailed reports on current license status, license usage and potential license violations.

Can the CMDB also be updated manually?

Yes, in addition to automatic recording, data can also be added or updated manually in the CMDB to take special requirements into account.

Can historical changes to IT assets be tracked?

Yes, Docusnap stores historical data and changes to IT assets, enabling detailed tracking and analysis.

What advantages does multi-client capability offer IT service providers?

IT service providers can create a separate client for each customer in Docusnap and thus very easily create individual customer documentation.

How does Docusnap support the customization of inventory processes?

The inventory processes can be flexibly configured in terms of scope, depth and frequency in order to meet individual requirements.

Is country-specific formatting, e.g. for dates, also taken into account when selecting the language?

Yes, all data is stored in Docusnap in a language- and country-format-neutral manner and is therefore output in the appropriate format when the language is selected.

Can data import and export be automated?

Yes, Docusnap enables the automation of data import and export processes to simplify recurring tasks.

Can Docusnap help you prepare for audits and certifications?

Yes, Docusnap automatically generates reports and documentation that meet the requirements of audits and certifications, making it much easier for IT managers to prepare.

How does Docusnap contribute to improving IT security?

Docusnap provides comprehensive security analysis and reports that help IT administrators identify vulnerabilities and take appropriate action to improve security.

How does Docusnap contribute to improving the IT security strategy?

Docusnap provides valuable data and insights that help IT security officers make informed decisions and continuously improve their security strategies.

How does Docusnap support distance learning (e-learning)?

Docusnap supports the IT infrastructure for e-learning by enabling reliable documentation and management of IT systems and networks, ensuring that distance learning runs smoothly.

How does Docusnap contribute to the optimization of license management for customers?

Docusnap supports IT service providers in efficient license management by enabling accurate recording and management of all software licenses and thus preventing license violations.

How does Docusnap contribute to improving risk management?

Docusnap supports risk management by enabling reliable documentation and analysis of IT systems and networks, facilitating informed decision-making and risk minimization.

How does Docusnap contribute to improving patient management?

Docusnap supports the IT infrastructure required for patient management by enabling reliable documentation and management of IT systems and networks, ensuring smooth operations.

How does Docusnap contribute to increasing efficiency in production?

Docusnap supports the IT infrastructure required for production processes by enabling reliable documentation and management of IT systems and networks, ensuring greater efficiency and less downtime.

How does Docusnap help to increase efficiency and reduce costs in public institutions?

Docusnap supports the efficient management of IT resources, leading to improved efficiency and cost reduction in public institutions by enabling reliable documentation and analysis of IT systems.

Is it possible to export network maps from Docusnap?

Yes, Docusnap allows you to export network diagrams in various formats (e.g. PDF, Visio) so that they can be easily shared, presented or used for documentation purposes.

How does Docusnap contribute to improving IT security through user permissions?

Docusnap identifies superfluous or incorrect permissions and thus helps to close potential security gaps by granting only necessary access rights.

How does Docusnap contribute to the security of license information?

Docusnap stores all license information centrally and securely, simplifying access to and management of license-related data and ensuring its integrity.

How does Docusnap help improve network management and troubleshooting?

By providing detailed and up-to-date network information, Docusnap enables effective network management and facilitates the rapid diagnosis and resolution of problems.

Can Docusnap support the implementation of emergency drills?

Yes, Docusnap's detailed plans and documentation make it easier to conduct emergency drills and check the effectiveness of IT contingency plans.

How is the inventory of the IT environment carried out technically in Docusnap?

Docusnap uses various protocols such as WMI, SSH and SNMP to retrieve and inventory data from the devices in the network.

How often should IT documentation be updated?

The update frequency can be set individually; however, regular updates are recommended, e.g. monthly or quarterly.

How does Docusnap support the distribution of reports?

Docusnap can automatically distribute reports via email or save them to a central network folder to facilitate access for authorized persons.

How often should an IT analysis be carried out?

The frequency of implementation depends on the specific requirements, but a regular analysis, e.g. monthly or quarterly, is recommended.

Is it possible to create custom asset categories?

Yes, Docusnap allows the creation of custom categories for better organization and management of IT assets.

How does Docusnap contribute to the continuous improvement of IT contingency planning?

Docusnap enables regular analysis and reporting, allowing vulnerabilities to be identified and the IT contingency plan to be continuously improved.

Do agents have to be installed on the target systems for the inventory?

No, the use of standard protocols means that it is not necessary to install agents on the systems to be inventoried.

Which reports can be created with Docusnap?

Docusnap automatically generates over 200 reports. These include system and network overviews, security and authorization reports, license evaluations and much more.

Can Docusnap use historical data for trend analysis?

Yes, Docusnap stores historical data that can be used for trend analyses and long-term planning.

Is the IT inventory data automatically updated by Docusnap?

Yes, Docusnap can be configured to perform regular automatic IT inventories and update the database accordingly.

Is it possible to create customized documentation?

Yes, Docusnap allows you to create custom IT documentation tailored to your organization's specific needs.

Does Docusnap support compliance with security policies?

By analyzing and  reporting on current security statuses, Docusnap helps to ensure compliance  with internal and external security guidelines.

Is the inventory data archived?

Yes, Docusnap saves the data from the last four IT inventories as standard. The number can be set as required. However, please note that the database size can quickly become very large if several inventories are saved.

Can the IT documentation be exported?

Yes, the documentation created can be exported in various formats such as PDF, Word and Excel.

How flexible are the analysis options in Docusnap?

Docusnap offers flexible analysis options that can be adapted to the specific needs and requirements of a company.

Can I create reports based on the IT inventory data?

Yes, Docusnap offers extensive reporting functions that make it possible to create detailed reports based on the recorded inventory data.

How are the results of the IT analysis presented?

The results of the IT analysis are presented in the form of detailed reports, plans, diagrams and evaluations that are easy to understand and interpret.