IT Management Platform

Your IT. One Platform. Every Answer.

Docusnap inventories your infrastructure agentlessly and delivers IT documentation, ISMS, ITAM and security analysis from a single shared data source.

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Trusted by more than 5,000 organizations

AI Assistant

Ask Your IT Data

Docusnap knows your infrastructure because it captured it. The AI assistant draws on exactly that data source and answers your questions directly.

Which servers are at the Munich site?

42 servers at the Munich site, 31 of them virtual across four hosts. Three systems haven’t checked in for over 60 days.

Which Windows servers are running without support?

Seven servers are running Windows Server 2012 R2, support ended October 2023. Four of them carry production roles.

Who has access to the finance share?

18 accounts across three groups, four of them with full access. Two accounts are orphaned since the last scan.

Which systems haven’t been patched in 30 days?

96 clients and five servers haven’t been patched in over 30 days. The oldest patch level dates back to March 12, 2026.

Where is SQL Server 2016 still running?

Four instances across three servers, two of them hosting ERP databases. One instance is running without a current backup.

Suggestions

Show me every device on my network.

Who has access to which shares?

How do I keep my IT documentation up to date?

Create an emergency handbook for me.

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Inventory

The Data Foundation Everything Builds On

Every module in Docusnap draws on the same dataset. The inventory creates that dataset: scheduled, without an agent on the target systems and across all common platforms, including Windows, Linux, macOS, VMware, Hyper-V, Active Directory, Microsoft 365 and SNMP-capable network devices. What gets captured is immediately available for documentation, ISMS, asset management and security analysis.

InventoryCMDB · Dependencies

IT Documentation

Inventory Data Becomes Traceable Documentation

Network and IP Maps

Docusnap generates IP reference maps and topology overviews from the captured network data. The maps update with every inventory run instead of going stale in a drawing tool.

SmartDocs

Policies, processes and manuals are created directly in Docusnap, linked to the captured inventory. Document control takes every document from draft through review to approval.

Insights

Insights deliver condensed analysis of the captured estate: hardware age structure, operating system distribution, licence status. The output is ready to present without further formatting.

ISMS

From Risk to Remediation, Fully Documented

Docusnap maps the ISMS process on the same data source that the inventory uses. Risks, threats and vulnerabilities are captured, assessed and linked to specific remediation measures. The full trail stays traceable and auditable.

Step 1

Identify risks

Capture risks and assign them to the affected assets from the inventory.

Step 2

Assess threats

Document threat scenarios and estimate their likelihood of occurrence.

Step 3

Map vulnerabilities

Link vulnerabilities to the affected systems and the identified threats.

Step 4

Implement measures

Define remediation measures, assign owners and track implementation status.

Compliance

Audit-Ready from Day-to-Day Operations

Compliance Frameworks

Docusnap supports the mapping of common frameworks: ISO 27001, NIS-2, BSI IT-Grundschutz and others. Mapping takes place at the remediation-measure level.

Audit Readiness

The documentation is in place before the auditor asks. Reports and evidence can be exported directly from the system.

IT Asset Management

Every Asset from Procurement to Retirement

Docusnap tracks the lifecycle of your IT assets on the same data source that inventory and ISMS use. What the inventory detects as hardware is complemented with financial data in asset management.

Lifecycle Management

Procurement, deployment, relocation, decommissioning. Every phase documented, the current state kept up to date automatically through the inventory.

Cost Tracking

Purchase costs, maintenance contracts and running costs per asset or per cost centre. Assignment is manual or via import.

Warranty Status

Docusnap automatically checks serial numbers against manufacturer databases and shows which devices are still under warranty.

Security

Detect Vulnerabilities, Audit Permissions

Vulnerability Check

Docusnap checks the inventoried systems for known vulnerabilities. The results are mapped to the affected assets and feed directly into the ISMS assessment.

Permission Analysis

Who has access to which folders in the Windows file system? Docusnap analyses the effective permissions and presents them in a traceable tree structure. Inheritance and deviations become visible.

More Than 5,000 Organizations Run Docusnap

From mid-sized managed service providers to enterprises with thousands of endpoints. Docusnap documents IT infrastructures across organizations of every size.