In the title bar via the buttons 
and 
includes all features provided by the Docusnap Support Team to assist you with problems or questions.
Docusnap Support
This area provides features for generating log files and displaying general information about Docusnap. A Live Support feature is also available.
Update
To download an updated Docusnap version via an Internet connection, simply click the Update button.
Docusnap Help
This area provides access the manuals and help systems both for the use of Docusnap and the administration.
In addition, more how-to documents on the Docusnap website can be used for help. http://www.docusnap.com/en/support/how-to
